Refund policy

RETURNS & REFUNDS

We want you to be fully satisfied with your order.
If something isn’t right, you have 30 days from delivery to request a return.

To qualify for a return, items must be:

We reserve the right to refuse returns that do not meet these conditions.

To request a return, contact us at:
📧 info@reflectworx.com

Please include your order number and reason for return.

If approved, we will provide return instructions.
Returns sent without prior approval will not be accepted.

Please inspect your order on arrival.

If your item is damaged, defective, or incorrect, contact us within 48 hours with:

We will resolve this as quickly as possible.

We do not accept returns on:

If you’re unsure, contact us before purchasing.

We do not process direct exchanges.

To receive a different item, return your original order and place a new one once your return is approved.

If your order is delivered within the European Union, you have the right to cancel or return your order within 14 days, for any reason.

Items must meet standard return conditions.

Once your return is received and inspected, we will notify you of the outcome.

If approved:

Please note that your bank or payment provider may take additional time to process the refund.

If more than 15 business days have passed since approval, contact us at:
📧 info@reflectworx.com